SG
Sinakho G
1 reviews | Active since Nov 2018
21 Nov 2018, 20:31
No sense urgency
I am totally disgusted by pick n pay hypermarket brackenfell after i lost my phone inside the store.I was refused footage and given a bad attitude,i now find myself in a limbo of suspecting their staff... why do they have cameras if they cant assist customers...No sense of urgency and bad courtesy from managers.
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Pick n Pay's replyOfficial
10 Jan 2019, 14:24Good day Sinakho ,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response as we were unable to respond to your post due to a technical error. We view this incident in a very serious light, Please email us at *** if issue has not been resolved as yet to enable our team to do a follow up on this for you. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response as we were unable to respond to your post due to a technical error. We view this incident in a very serious light, Please email us at *** if issue has not been resolved as yet to enable our team to do a follow up on this for you. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Pick n Pay's reply10 Jan 2019, 14:24
Official
Good day Sinakho ,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response as we were unable to respond to your post due to a technical error. We view this incident in a very serious light, Please email us at *** if issue has not been resolved as yet to enable our team to do a follow up on this for you. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response as we were unable to respond to your post due to a technical error. We view this incident in a very serious light, Please email us at *** if issue has not been resolved as yet to enable our team to do a follow up on this for you. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team