1 reviews | Active since Sept 2011
No sale at price displayed on shelf
<p>Date: 14/10/16 Time: 10:15</p> <p>Tried to purchase OMO Ultra washing capsules - only two price tags displayed for two items of OMO on shelf. +-R59.99 for the smaller(14 capsules) and R87.99 for the bigger(30 capsules). Bigger one a bargain, I took a packet ? Not bargain!!! At pay counter, price now R112.00. Cannot be!! Go back to shelf with cashier-she verifies and takes price tag off shelf and manager is called and shown/informed.</p> <p>He tells cashier not to interfere and says will not sell item at displayed price- as very small printed item coding on price tag does not match that on item even though only two items are on shelf and only two corresponding price tags are present. Apparently not company policy to sell items at price displayed.</p> <p>Is this fair practice??</p>
Good day Mr John Higgins,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor service received.
We are busy addressing your complaint with our management team.
Kind regards,
Vanitha Venketas
Good day Mr John Higgins,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor service received.
We are busy addressing your complaint with our management team.
Kind regards,
Vanitha Venketas
Good day Ms. Venketas,
15 days (more than two weeks) and no progress - this seems excessively long to address the abovementioned problem - or maybe not?
Good day Ms. Venketas,
15 days (more than two weeks) and no progress - this seems excessively long to address the abovementioned problem - or maybe not?
