1 reviews | Active since Oct 2015
No response to my emails
<p>I started doing an online shop and encountered a problem. i sent 2 emails to get a resolve the problem - one on 5 April at 9:15am and the other on 6 April at 11:15am - and up until now I have still not had a response. </p> <p> </p> <p>Maybe I should start looking at other online shopping options.</p>
Good day Allister,
Thank you for choosing Pick n Pay and taking the time to address your concerns with us.
We are busy addressing your concerns with our online team.
We value you as a Pick n Pay customer and appreciate your feedback to enable us to improve our services to you.
Kind regards
Vanitha Venketas
Good day Allister,
Thank you for choosing Pick n Pay and taking the time to address your concerns with us.
We are busy addressing your concerns with our online team.
We value you as a Pick n Pay customer and appreciate your feedback to enable us to improve our services to you.
Kind regards
Vanitha Venketas
i received this response from Pick n Pay on Friday - but it has proved to be nothing more than a pretty much standard reply. I have had no further response from the Online Shopping team despite sending my 3rd email to them on Saturday. So now I have sent 3 emails and not had one response. The response i received here has been meaningless - and as of now the problem I have been experiencing with online shopping has still not been resolved. Quite amazed at how useless the overall response has been.
i received this response from Pick n Pay on Friday - but it has proved to be nothing more than a pretty much standard reply. I have had no further response from the Online Shopping team despite sending my 3rd email to them on Saturday. So now I have sent 3 emails and not had one response. The response i received here has been meaningless - and as of now the problem I have been experiencing with online shopping has still not been resolved. Quite amazed at how useless the overall response has been.