pB
phyllis B

1 reviews | Active since Apr 2012

02 Feb 2017, 13:20

No response to enquiries

<p>I purchased an electrical fan as a gift on 7 December 2016 and it stopped working on 23 January 2017, a little over 40 days. </p> <p>PnP have not responded to both the complaints I made first on 23th then again on 25th. </p> <p> </p> <p>It is unacceptable to purchase any item and have it fail in such a limited period with no recourse other than buying another. </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply02 Feb 2017, 14:07
Official

Good day,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We are busy addressing this with the relevant management team.

Kind regards,

Vanitha Venketas