YA
Yolande A
1 reviews | Active since Aug 2019
14 Mar 2022, 10:51
No response to customers
I am getting no response from pick n pay after sending numerous emails. I am traveling soon and need a yellow vaccination card approved by WHO to be completed by their pharmacy branch in Montana seeing that I had my covid19 vaccinations there. The country I am traveling to does not accept the South African electronic vaccination certificate only. How difficult is it to respond to a client.
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Replies (2)YA
Yolande A's updateReviewer Update
15 Mar 2022, 14:02Michelle Willemburg and Sonja Raath contacted me after my complaint and assisted and resolved my enquiry immediately. Great service from both of them and they went the extra mile to assist me.
I want to thank them both for their prompt assistance as I am traveling soon.
I want to thank them both for their prompt assistance as I am traveling soon.
YA
Yolande A's update15 Mar 2022, 14:02
Reviewer Update
Michelle Willemburg and Sonja Raath contacted me after my complaint and assisted and resolved my enquiry immediately. Great service from both of them and they went the extra mile to assist me.
I want to thank them both for their prompt assistance as I am traveling soon.
I want to thank them both for their prompt assistance as I am traveling soon.
Pick n Pay's replyOfficial
15 Mar 2022, 14:43Hi Yolande,
Thank you for the wonderful feedback.
We are pleased to hear that you have been assisted and will share this feedback with our team.
Thank you for the wonderful feedback.
We are pleased to hear that you have been assisted and will share this feedback with our team.
Kind Regards,
The Pick n Pay Team
Pick n Pay's reply15 Mar 2022, 14:43
Official
Hi Yolande,
Thank you for the wonderful feedback.
We are pleased to hear that you have been assisted and will share this feedback with our team.
Thank you for the wonderful feedback.
We are pleased to hear that you have been assisted and will share this feedback with our team.
Kind Regards,
The Pick n Pay Team