cL
christopher L
1 reviews | Active since Jan 2016
19 Jan 2016, 14:49
No response to complaint
We spend a week in Gauteng. Had a cook off and our group had to cook a meal from Spain. The entire group shopped at pick n pay. The prawns we bought were not just off but totally rotten. Almost spoiled our dish but found alternative. No response to complain to date.
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Replies (1)
Pick n Pay's replyOfficial
21 Jan 2016, 11:21Hello peanuticus,
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, and for the poor quality of the product.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, and for the poor quality of the product.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply21 Jan 2016, 11:21
Official
Hello peanuticus,
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, and for the poor quality of the product.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, and for the poor quality of the product.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***