1 reviews | Active since Dec 2012
No response on worm in salad
Hi
I have sent an email to Pick 'n Pay customer care last week Thursday the 25th of January 2018 regarding a worm we found in their Italian salad, which was very disgusting. We have not received any response from the other then the automatic reply that was sent immediately.
I bought an Italian Salad the 24th of January 2018 from Pick and Pay Woodlands. To my disgust while eating it, I found a small worm in between the lettuce. I have pictures of the worm and the receipt and it was no where near its expiry date.
Please assist Thanking you Yolanda
Good day Yolanda,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards
Thabisile Macuacua
Good day Yolanda,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards
Thabisile Macuacua