MB
Marietha B
1 reviews | Active since Dec 2017
04 Apr 2019, 12:30
No response from PnP on query logged on 3 March 2019
I logged a query on their website on 3 March 2019 with four follow up emails. Still no response from PnP. This is not acceptable. Please contact me via email as a matter or urgency.
Helpful (0)
Replies (2)0
Replies (2)
Pick n Pay's replyOfficial
08 Apr 2019, 15:31 Good day Marietha
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
Please feel free to email our Customer Care Team on *** to enable them to assist immediately or call ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
Please feel free to email our Customer Care Team on *** to enable them to assist immediately or call ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Pick n Pay's reply08 Apr 2019, 15:31
Official
Good day Marietha
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
Please feel free to email our Customer Care Team on *** to enable them to assist immediately or call ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
Please feel free to email our Customer Care Team on *** to enable them to assist immediately or call ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
MB
Marietha B's updateReviewer Update
15 Apr 2019, 09:39Still no reply from Pick n Pay. I was advised to contact then on ********** Been sending emails to this email address since 3 March and still no response. This is not acceptable. Please escalate.
MB
Marietha B's update15 Apr 2019, 09:39
Reviewer Update
Still no reply from Pick n Pay. I was advised to contact then on ********** Been sending emails to this email address since 3 March and still no response. This is not acceptable. Please escalate.