No response from Pick 'n Pay
<p>Last night around 18:45 I bought a Pineware Cordless Kettle, After purchase the security did open the packaging and sign and put a stamp what so ever, When i get home to my suprise the product doesnt have a power supply, its only a Kettle. So i'd been trying to get hold of Pick 'n Pay The Bridge with no success, or their Land line Phone is on silent only god knows. Even the Lady from Pick 'n Pay Costomers Support cannot get hold of them she said she will send an email, which i did as well, No response.</p> <p> </p> <p>Please i need help here, because the packaging shows a Kettle on top of the power supply/stand. I need to hear my options of returns. Because the Kettle is absolutley useless. Thanks. </p> <p> </p> <p> </p> <p> </p> <p> </p>
Good day Pfãrè,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience received.
We view this incident in a very serious light and this has been sent through to management.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Good day Pfãrè,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience received.
We view this incident in a very serious light and this has been sent through to management.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
