1 reviews | Active since Feb 2015
No Response from e-mail
I have recently done my shopping online and I must say I am not happy at all with this service. I have ordered 3 boxes of out-of the oven fish, understandably, there might not have been stock, which I doubt, but anyway, 2 of the 3 boxes does reflect as no stock, but the third one gets delivered as FISH FINGERS. <br> <br> I have ordered a soda stream lemonade sugar free bottle, and it reflects on the slip as no stock, but I did receive a lemonade bottle. (not the sugar free variety)<br> <br> All of this I am willing to see over, but I have ordered 6 boxes of pnp tissues and it clearly says 180 tissues per box on the order but I have received 6 boxes of pnp tissues wit only 100 tissues per box.<br> <br> I have sent this exact e-mail to PnP on 9 Feb and again on 25 Feb. I am still waiting on a response.<br> <br> I don't know how we can fix this, but I feel a bit done in.
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
