No response for charcoal sprinkled on rolls

Good Day pick and pay marise Brown, re burnt garlick charcoals sprinkled on buns, crescent pick n pay, :<br> <br> <br> utterly dusgusTed that you, mentioned that this will be brought to the attension of senior managers, in pick n pay but guess what no one has contacted me, I even called the call centre and was promised I will get feed back, from the 13 th April and so far no one has called me to rectify and apologise, I have given her the bar codes, date, copy of slip, etc, now I need to publish these pictures, what I took of the burnt garlick sprinkes, <br> <br> <br> Hello deven naicker,<br> <br> Thank you for taking the time to contact Pick n Pay and for raising your concerns.<br> <br> Please accept our apologies for any inconvenience caused, and for the poor quality of the Garlic Rolls.<br> <br> Your comments have been brought to the attention of senior management responsible.<br> <br> Yours Sincerely<br> <br> Marise Brown<br> <br> Ref Number: ***