AM
Ashley M
1 reviews | Active since Sept 2009
07 Dec 2015, 12:35
No Response
Last week Tuesday I wrote a complaint using the form on your website. To date I have not received any feedback. My issue was that I was not offered Double the Difference after 4 items( 2 frames and 2 Brandy's) scanned incorrectly at your Phoenix branch. Please advise.
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Pick n Pay's replyOfficial
07 Dec 2015, 13:22Hello ashley1234,
Thank you for taking the time to contact Pick n Pay and for raising your concerns, we do apologise for no-one responding to your complaint on the web site, we have experienced some difficulties with the system.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns, we do apologise for no-one responding to your complaint on the web site, we have experienced some difficulties with the system.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply07 Dec 2015, 13:22
Official
Hello ashley1234,
Thank you for taking the time to contact Pick n Pay and for raising your concerns, we do apologise for no-one responding to your complaint on the web site, we have experienced some difficulties with the system.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns, we do apologise for no-one responding to your complaint on the web site, we have experienced some difficulties with the system.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***