NO RESPONSE
<p>So I have been saving on my smart shopper card the entire 2016. They ***** my handbag with my card in it. I go and get a replacement card and have requested from smartshopperaccount at pnp dot co dot za FOUR times to please transfer the balance to my new card so that I can use it to no avail. If I can't use my smart shopper, why shop at PNP?</p>
Good day Suzanne,
Thank you for taking the time to address your concerns with us.
We have been advised by our Smart Shopper Team that your points from your old card has been transferred to your new card.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Suzanne,
Thank you for taking the time to address your concerns with us.
We have been advised by our Smart Shopper Team that your points from your old card has been transferred to your new card.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,