AO
Anne-Marie Olyn
1 reviews | Active since Jan 2015
02 Aug 2025, 18:20
No respect from Pick and Pay Upington
Pick and Pay Upington doesn't respect me as a paying customer cause this is the third time I've to complain about their service.
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Replies (2)AO
Anne-Marie Olyn's updateReviewer Update
02 Aug 2025, 18:30I bought these groceries from their store today and one item came back missing. To top it all off the meat that I've ordered wasn't even packed neatly instead it was lying outside the packaging in the brown bag they send your stuff in. Is this what you call freshness cause whoever did this packaging just three everything in these bags. I ordered through Mr D this time so I guess you're gonna blame them for this just like you did the last time I ordered from the Asap app and the driver took three hours to deliver my stuff. I was told Pick and Pay who took my money for these products can't be blame it's on the driver that you as Pick an Pay opted to employ. I'm so disgusted cause this is not the first time I received meat in that manner but wait they can do as they like cause they're gonna come back with an apology that means nothing just like the useless service I've been receiving constantly online from them.
AO
Anne-Marie Olyn's update02 Aug 2025, 18:30
Reviewer Update
I bought these groceries from their store today and one item came back missing. To top it all off the meat that I've ordered wasn't even packed neatly instead it was lying outside the packaging in the brown bag they send your stuff in. Is this what you call freshness cause whoever did this packaging just three everything in these bags. I ordered through Mr D this time so I guess you're gonna blame them for this just like you did the last time I ordered from the Asap app and the driver took three hours to deliver my stuff. I was told Pick and Pay who took my money for these products can't be blame it's on the driver that you as Pick an Pay opted to employ. I'm so disgusted cause this is not the first time I received meat in that manner but wait they can do as they like cause they're gonna come back with an apology that means nothing just like the useless service I've been receiving constantly online from them.
AO
Anne-Marie Olyn's updateReviewer Update
12 Aug 2025, 14:43I'm gonna reiterate this but this time I can see why the staff in the store doesn't show any respect towards me as a customer. Clearly they're just doing what they're being taught by their head office cause since the 02 th of the month that I've complaint till now I haven't heard anything from anyone at pick and pay and this after I even did send their customer service team another email asking about the progress. You should really be ashamed of yourselves for such a huge company not caring or respecting your customers. I can't even say that I'm complaining about your bad service cause there's just none.
AO
Anne-Marie Olyn's update12 Aug 2025, 14:43
Reviewer Update
I'm gonna reiterate this but this time I can see why the staff in the store doesn't show any respect towards me as a customer. Clearly they're just doing what they're being taught by their head office cause since the 02 th of the month that I've complaint till now I haven't heard anything from anyone at pick and pay and this after I even did send their customer service team another email asking about the progress. You should really be ashamed of yourselves for such a huge company not caring or respecting your customers. I can't even say that I'm complaining about your bad service cause there's just none.