No respect for customers's time.

Because I waiting quite a while for service at the refund counter, I asked for two members of Pick n pay's staff, who was sitting doing nothing, for help. I was rep**** by the remark, "you need to wait” I was not happy and told the man that his attitude is showing no respect for customer’s time. I did some shopping and on my return, saw that Rene, one of the staff members mentioning above, was assisting at the refund counter. Dear Pick n Pay. Lots of your customers are self-employed; meaning our time is bread and butter. I suggest you mention this aspect to your staff.