TA
Tracey A
1 reviews | Active since Sept 2012
16 Sept 2019, 10:04
No resolution
I lodged a complaint on the 8th September 2019 but to date there is no resolution to my problem. I would like the area manager to contact me for pick n pay riverpark in Kuilsriver. Ref number is ***. I have been inboxing pick n pay asking for a resolution but I have not received any response.
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Pick n Pay's replyOfficial
16 Sept 2019, 12:36Good day Tracey,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and for the lack in communication from our team. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and for the lack in communication from our team. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply16 Sept 2019, 12:36
Official
Good day Tracey,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and for the lack in communication from our team. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and for the lack in communication from our team. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team