PB
Philip B
1 reviews | Active since Nov 2018
19 Nov 2018, 11:02
No reply, Pick & Pay and their insurance.
I injured myself, slipping on spilled water in P&P. Management said that the matter would be handled by their insurance, but I do not get any response from them. All medical records and documentation was sent to them, still no reply. Seems like this needs to become a Civil case against the owner.
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Pick n Pay's replyOfficial
07 Jan 2019, 17:34Good day Philip,
Thank you for choosing Pick n Pay and taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to your post due to a technical error. We view this incident in a very serious light and would like to address this with our management team if you have not been assisted as yet.
Please forward us the stores name and all documentation provided to the store to *** to enable us to do a follow up on this for you. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay and taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to your post due to a technical error. We view this incident in a very serious light and would like to address this with our management team if you have not been assisted as yet.
Please forward us the stores name and all documentation provided to the store to *** to enable us to do a follow up on this for you. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Pick n Pay's reply07 Jan 2019, 17:34
Official
Good day Philip,
Thank you for choosing Pick n Pay and taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to your post due to a technical error. We view this incident in a very serious light and would like to address this with our management team if you have not been assisted as yet.
Please forward us the stores name and all documentation provided to the store to *** to enable us to do a follow up on this for you. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay and taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to your post due to a technical error. We view this incident in a very serious light and would like to address this with our management team if you have not been assisted as yet.
Please forward us the stores name and all documentation provided to the store to *** to enable us to do a follow up on this for you. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team