No refund
<p>About a month ago, I ordered food online, I put my order through and cancelled it immidiatly after it went through as I saw they don't deliver in my area.</p> <p> </p> <p>I have been calling everyday and I still have not been refunded.</p> <p> </p> <p>It is a total of R390, which is not a lot but after a month of begging to be refunded something has still not been done, they keep on telling me that it is in the process and it will take 5 - 7 working days, this was cancelled a month ago.</p> <p> </p> <p>I don't know what to do anymore, I have contacted, begged, emailed, and nothing.</p>
Good day Dian,
Thank you for taking the time to write to us.
We are pleased to advise you that your refund was processed on 06/07/2017. Please find credit note details below.
Tax credit note number: ***
Order number : ***
Amount refunded : R390.88
Please check you bank statement for this amount, it should reflect 3-5 working days from the date of refund.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Best regards,
Good day Dian,
Thank you for taking the time to write to us.
We are pleased to advise you that your refund was processed on 06/07/2017. Please find credit note details below.
Tax credit note number: ***
Order number : ***
Amount refunded : R390.88
Please check you bank statement for this amount, it should reflect 3-5 working days from the date of refund.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Best regards,