1 reviews | Active since Aug 2021
No really **** Pick n Pay
Oh my word but you people....
Just last week we had an issue with you guys and now again. I have placed an order last night and still haven't received. The ****ing stupid call center agent who took the call this morning has no damn knowledge of what she was telling me please train her. Last night I spoke to a lovely agent who advised why my delivery time on the app had changed. This mornings dumbass is telling me about her assumptions. My mom partner and I always order after five and receive it the very evening we order. According to this stupid woman you very rarely receive orders after five.
Now according to her she says the driver returned the package because I was not available but if you check your system and listen to recordings I called and last nights agent told me the store closed so I will only receive today.
What ****ing Mickey Mouse bull**** show are you mother ****ers running??
We are busy addressing this complaint with our Management Team & the relevant store who will be in touch with you. Please refer to this reference number *** : should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
Best regards,
We are busy addressing this complaint with our Management Team & the relevant store who will be in touch with you. Please refer to this reference number *** : should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
Best regards,