1 reviews | Active since Jan 2012
No queue but waited over 25 min for a Hotdog
I was not happy with the attitude given by Lucia M who was at the Hotdog stand lunch hour around 3pm on the 16th of Mar 2016. She is absolutely clueless on how to treat customers. She has the most deplorable attitude. Before buying my groceries I left her with my Hotdog receipt so that I wouldn't wait long for my Hot dog to be prepared. I took about 15 minutes to do my shopping. Came back and she wasn't at her stand. Only came back later after 10 minutes. She mixed up my sauces and I told her, she was cross with me coz I was on my phone she said I shouldn't be on my phone. I just said I am sorry and thought that was the end of it. She left the roll she was about to prepare for me, then left again for another 5 minutes to pick up some rolls. When she came back instead of serving me first as I was the first in the queue she put my order together with the lady who was behind me. I asked her if she was making my order first as i was first in the queue and she asked 'how many rolls do you see' there were three rolls and I only wanted one roll. She wasted my time as well, and spoiled my afternoon with her bad attitude.
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
