No quality control, and so much inconvenience

The hypermarket in Boksburg. Pick n Pay won't see me there ever again. I purchased a set of Bennett Read pots. R1299. Online with Bennett Read, R1199. Secondly which could be my fault. But the box is closed and 6 pieces set. I get home and the largest pot has no lid in the box. 3 pots and 2 lids. The box had no tape sealing the top where it lifts up. Who knows.. Now I have to drive 25 kms to get back there and argue my case. JUST BUY ONLINE AND NO HASSLES.