1 reviews | Active since Nov 2017
No quality control and quality of service
On my wife's 60th birthday I ordered a platter for her birthday party. The platter was ordered two days prior to the function. On ariving to pick up the platter(at the right time) it had not even been started. A oily platter was prepared and given to me which I had to accept as guests had slready started ariving. Their answer to complaint...... Sorry, this is not our normal quality (Photo can be supp****). Then yesterday bought some chicken from them. Chicken was within dafe. Got home to find that it was rotten. Very bad service and quality control.
Good day Ian,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Ian,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas