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I contacted Boston Pick n Pay about a month ago to ask about placing an order for platters. They advised me to put order in the day before needed, which I did. I went to the branch and asked for 2 platters but the lady behind the counter made it very clear that they are very busy and she was not happy taking another order for platters. She however promised it will be ready 19 December 2015 at 15h00.<br> It wasn't and I had a function for 20 people celebrating an anniversary. The manager apologised.<br> <br> If the lady helping me with the platter did not want to take an extra order then she should have said so, I could have made other arrangements, not 2 hours before my guests will arrive.