LS
Lenerie S

1 reviews | Active since Jul 2016

21 Jul 2016, 11:02

No privacy

<p>I was busy getting dressed in the baby room at Pick and Pay Hemingways, as there was somebody in the bathroom, when the door suddenly opened. I asked the employee if she doesn't know how to knock and I asked her to get out. She insisted in coming in and I again asked her to please get out. She pushed her way in and I lost my cool and asked her to get the f out. This morning she came to my office (we are situated basically next door) with her manager and insisted an apology for verbally abusing her. I apologized, but in turn requested an apology for not respecting my privacy which I didn’t get. Is that they way Pick and Pay treat their customers privacy?</p> <p> </p>

0
Replies (2)
Pick n Pay
Pick n Pay's reply21 Jul 2016, 12:00
Official

Dear Lenerie Smith

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number: ***

Best regards,

LS
Lenerie S's update22 Jul 2016, 07:01
Reviewer Update

Hi Marise

Thank you for taking the time to get back to me, apology accepted