pH
philip H
1 reviews | Active since Jan 2014
08 Feb 2016, 19:35
no onions in stock
Today 08/02/15 I did at shop at pick n pay in pinecrest centre pinetown to the value of R562.00. We had planned to have lasagne tonight for dinner so I did my entire shop + specific ingredients for the lasagne. By the time I reached the veg department, my trolley was complete will all the other ingredients. To my utter amazement, the store was completely out of onions. Not even a loose one lying around. Do you expect me now to remove all the other items from my trolley because there are no onions in stock? Must I stop at a tea room on the way home and use my debit card to pay for a loose onion? Such an inconvenience and such a disappointment from a large retailer like pick n pay
Helpful (0)
Replies (1)0
Replies (1)Pick n Pay's replyOfficial
09 Feb 2016, 09:15Hello philstylin,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Pick n Pay's reply09 Feb 2016, 09:15
Official
Hello philstylin,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
