No one there to help...

<p>I contacted the N1 City store to find out whether they had stock of an item. I was told that the person in charge of that section is on lunch and I must phone back in an hour. I explained to the lady that I was about to leave for the store and I just needed confirmation whether the item is available before I head all the way there. She said sorry, she can't help. I asked her if anyone else could check. I was told to hold and was placed on hold for 7 minutes and then hung up on. Could no one just take a minute out of their time to assist with my query?</p> <p>What a waste of time, money and so unhelpful.</p>