No Feedback after 3 months
<p>this has got be the worst service, I have a pick n pay smart shopper card, whenever I try to do online shopping and log in, it says that my ID number already exists. I have tried to contact the customer services and you hang on forever, sent them an email and to date no response!!!! Should i rather shop at other brands as clearly you dont value your clients!!! </p>
Hi Leandra,
Thanks for taking the time to address your complaint with us.
Please forward the following information to our online team to enable them to assist with your query. (***)
- Full name & surname
- Delivery address
- Telephone numbers
- Email address
- ID number
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Hi Leandra,
Thanks for taking the time to address your complaint with us.
Please forward the following information to our online team to enable them to assist with your query. (***)
- Full name & surname
- Delivery address
- Telephone numbers
- Email address
- ID number
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas