NO FEEDBACK

I laid a complain on hello peter on thursday against tygervalley pick and pay now nobody gave me feedback so i phoned the friday the store and told them now the customer service agent that responded was marise brown from jhb and i phone the call centre and spoke to a Ruwayda she told me they will phone me back now the weekend past and monday and tuesday passed no feedback so why must i phone everytime the call centre for feed back i phoned the call centre they told me they will get back to me i phone Marise shes not in her office now im pretty fed up and will take legal action against pick and pay for the product they sold ..my children is scared cause of what they saw they dont wana eat eggs or chicken its traumatising that they sell such products and noone comes back and say anything pathetic service from HEADOFFICE ...