1 reviews | Active since May 2016
No Feedback
A few days ago ago I emailed your Cornubia store on a matter which I needed clarity on. One email sent on Saturday (13:00) and the second sent on Monday. To this day I have not received any feedback even though Marcus was in store on Saturday. Below is my query:
Good day
Today I purchased a few items from your store. 3 of the items scanned incorrectly. I had to then make my way back to the isles, take a pictures of the correct prices and return to the till. I had to make 2 separate trips for this. I did this as the cashier seemed very confused when I informed her if the incorrect pricing. On top of this inconvenience I find that I was not give given your "double the difference" as per your scan right policy.
Please advise?
Note that I am not interested in receiving any cash back as I have long discarded of my receipt, however what I find extremely frustrating is the lack of professionalism and feedback from this store.
Good day Ashley,
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Best regards,
Good day Ashley,
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Best regards,