1 reviews | Active since Jan 2018
No delivery of online shopping
My delivery did not arrive as promised and two days later still waiting for my delivery. All I get is we are dealing with the matter or it is the weekend we cannot assist call you back on Monday still waiting. PNP do not care and seem too busy to worry about their clients. Would not recommend them for online shopping. 10 emails later still no response held onto the call Centre for one hour no answer.
Good day Cecily Deetlifs,
Thank you for taking the time to address your concerns with us.
Please note we tried calling on *** but we could not reach you. We are unable to pick up a recent order on your profile. The reference number you provided is for an order in July 2017. Please contact our customer care line on ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Good day Cecily Deetlifs,
Thank you for taking the time to address your concerns with us.
Please note we tried calling on *** but we could not reach you. We are unable to pick up a recent order on your profile. The reference number you provided is for an order in July 2017. Please contact our customer care line on ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua