CJ
Celeste J

1 reviews | Active since Jan 2015

30 Oct 2017, 22:02

No delivery of goods bought online

On 24 September I placed an online order which was to be delivered to my mother. It was her birthday and she can't easily get to the shops. She has still not received it. I have phoned and emailed and queried on facebook but nobody can tell me what happened. This is totally unacceptable. The order still says "in process" on the website. The detals:

********** 833 25 Sep 2017 Online IN PROGRESS

0
Replies (1)
Pick n Pay
Pick n Pay's reply31 Oct 2017, 14:02
Official

Good day Celeste,

Thank you for taking the time to write to us.

Kindly accept our sincerest apologies for the unfortunate Online Shopping experience.

Please note that we are urgently address this with our Online management team and will revert with feedback.

Kind Regards

Anwar Mooideen