No delivery from Pick n Pay ASAP

I am having problems having my Pick n Pay ASAP orders delivered. I have to spend airtime to call them twice to deliver my order. Today, I ordered at 17:02 andat 19:40 I called the call center with no answer. Bearing in mind that the shop closes at 20:00 in George. No order received. This is the last time I will make use of this service.