1 reviews | Active since Apr 2018
No customer service
I emailed customer services to enquire about a house brand clothing which I could not find at a few stores.No reply. I called. Was told to go to a branch . I'd been to a branch, That is how I knew it was unavailable. Customer services did not have suppliers phone number !!!! Said she would get it and return to me. Heard nothing. I'd like to know the purpose of a customer service line.
Hi Ziona,
Thank you for taking the time to write to us.
Please accept our sincere apologies for the inconveniences caused to you and for the lack in communication.
We are busy addressing your complaint with the relevant management teams.
We have passed your product query on to the Cherokee buyer for further assistance.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Hi Ziona,
Thank you for taking the time to write to us.
Please accept our sincere apologies for the inconveniences caused to you and for the lack in communication.
We are busy addressing your complaint with the relevant management teams.
We have passed your product query on to the Cherokee buyer for further assistance.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas