JR
Judith R
1 reviews | Active since Jan 2019
28 Jan 2019, 19:27
No customer care at Pick n Pay Fourways Crossing
After queuing at the kiosk to pay a rates bill the manager insisted I queue again at the tills (and the queues were very long) to pay for a single grocery item. Is that a way to treat a customer and a Granny at that!!
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Pick n Pay's replyOfficial
29 Jan 2019, 10:25Good day Judith,
Thank you for choosing Pick n Pay and taking the time to write to us.
Please accept our apologies for the poor service experienced at this store and any inconveniences caused to you.
We are busy addressing your concerns with our management team.
Thank you for choosing Pick n Pay and taking the time to write to us.
Please accept our apologies for the poor service experienced at this store and any inconveniences caused to you.
We are busy addressing your concerns with our management team.
We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Pick n Pay's reply29 Jan 2019, 10:25
Official
Good day Judith,
Thank you for choosing Pick n Pay and taking the time to write to us.
Please accept our apologies for the poor service experienced at this store and any inconveniences caused to you.
We are busy addressing your concerns with our management team.
Thank you for choosing Pick n Pay and taking the time to write to us.
Please accept our apologies for the poor service experienced at this store and any inconveniences caused to you.
We are busy addressing your concerns with our management team.
We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team