No customer care

A product had no price. I went to this lady and asked her what the price of the product was. without looking at me. She told me to go and ask at the till. Pick and pay was busy with every till having a q. I went to customer service, but Basil said no that is not right... without looking up from his computer. Only when I started to tell them how I was going to report them did I start to get a reaction. I went back to the lady to see what her name was. She covered her name , turned her back to me and said it is the first time that she see me. Surprise Surprise!<br> By this time Basil was following me around trying to sooth me... I left my trolley and went to shop elsewhere<br> <br>