1 reviews | Active since Aug 2016
NO CUSTOMER CARE
today i was at pick n pay to buy breakfast, there's a Lady there by the name Dimakatso was busy having a conversation with a colleague while we where waiting to be served, i asked her can we go to another til to pay there , she changed her face and gave me a very bad attitude both and the colleague where throwing words at me. i told them i will report them to hellopeter , they said i am more than welcome, hellopeter is their whatsapp. i am so not pleased with the way they treating us those ladies. and that pick n pay still sells polony too.
Hi Nontsilelelo,
Thanks for taking the time to write to us and for choosing Pick n Pay.
Please accept our sincerer apologies for the poor service experience at the Campus Square store.
We do not condone this sort of behaviour at our stores and have escalated this to our regional team for further assistance.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Hi Nontsilelelo,
Thanks for taking the time to write to us and for choosing Pick n Pay.
Please accept our sincerer apologies for the poor service experience at the Campus Square store.
We do not condone this sort of behaviour at our stores and have escalated this to our regional team for further assistance.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas