TK
Tracy K

1 reviews | Active since Dec 2015

21 Dec 2015, 12:34

NO COMMUNICATION!!!

I am currently 18 weeks pregnant and as a result thereof, I have decided to do some early purchases in Canal Walk on Saturday. I decided to purchase food at Pick 'n Pay which was almost effortless inside of the store. Standing in the queue at Till 12, I paid for my goods and withdrew some money from my one card, however, I needed R500 from the other card to which the cashier, Babalwa Soji responded \I don't have"without checking with her supervisor or the cash office"

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Replies (1)
Pick n Pay
Pick n Pay's reply23 Dec 2015, 09:03
Official
Hello tkashorte,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***

Best regards,