LP
Lucrecia P

1 reviews | Active since Jan 2016

01 Jan 2016, 16:11

no cashier at till

No cashier at till 21. The queues are extremely long and this till is open and has a packet yet there's no cashier. The machine reads \next customer please""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;937776;806;21;5;0;1;0;0;5;16/01/11 10:39;1401;NULL;16/01/08 13:04;16/01/08 11:18;AWESOME SERVICE BAFANA MALABIE;***;Bafana Malabie;***;It was a absolute pleasure speaking to Bafana Malabie. Keep up the GOOD work Bafana Malabie.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;937824;353;5;2;0;1;0;0;2;16/01/20 12:07;1401;NULL;16/01/08 14:44;16/01/08 12:46;Explora 24 month contract;9,00E+12;;***;In december I moved to a new house with no dstv installed. I thought i would use this opportunity to take out the explora 24 month contract and thus get the decoder and have the installation done. When I ordered the service mid december the lady I spoke to on the other end told me that the delivery would take place on the 4th of january. By the 5th of january no delivery, i try get hold of on the dot, the courier service, but nobody seems to work there because all numbers i try have no answer, everytime i phone dstv customer care i get given another number to phone, one of which was a number of a lady living in boksburg who had no idea what i was talking about. So now its Friday afternoon the 8th and still nobody from dstv has got back to me, i have wasted so much airtime and office hours chasing this problem when it shouldnt be mine. I missed the new years test and now the golf this weekend. Poor form DSTV;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;940531;893260;16;2;0;0;0;0;2;16/01/19 6:21;1401;NULL;16/01/16 8:31;16/01/16 7:00;Bad Customare care and service;6,90E+12;Mtn;***;To whom it may concern. I'm a mtn client since I first bought my 1st cellphone 1989 and sice 2009 the service of MTN had got poor and slowly in every step and service tjey can help you. MTN is the only network that doesn't let you borrow airtime in advance and custamer care service line are slow and emergency number not free sine in this time that you can't afford to call customer service at 911. Why not make 10111 free and fast to get direct in contact to the nearest police station for help and please let more white and coloureds on service lines as some blacks doesn't want to talk english or afrikaans please. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;562630;26;9;5;0;1;0;0;5;16/01/20 11:52;1401;NULL;16/01/19 14:13;16/01/19 12:31;Excellent service;7,91E+12;Gontse Masilo;;I phoned to ask if my current montly payment of our house insurance can be reviewed. My car & our house insurance are both with Outsurance. Without any uhms & aahs the consultant looked at my policy & brought my monthly payment down. Thank you so, so much!! That is service at it's best!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;941929;23;1;2;0;1;0;0;2;16/01/22 11:02;1401;NULL;16/01/20 13:31;16/01/20 11:41;No service;5,30E+12;;***;I tried to contact Home Loans on the tel line for about 10 times yesterday and 3 times today. They are always busy and I must have spent R200 on air time. I also cannot even phone my branch which is Key West. When I phone the tel no listed on internet I get through to the ombudsman. I went to Key West to find the branch closed because of repairs to building-no notice to their clients. I have been a client for many years and expect better service. I lodged a complaint and to date no one came back to me. I need a IT3(b) that the bank should send to all their bond holders and must battle every year to get it!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;941077;751184;14;2;0;1;0;0;2;16/01/25 7:50;1401;NULL;16/01/23 10:18;16/01/23 8:29;no more lazy housewife;8,71E+12;MANAGEMENT;***;on thursday we went to food*****s market opposite key west we bought some vegtables and fruit when i get to the part we there need to be \lazy housewifes\"" they said they no longer cut for client due to new management - other food *****s market still do what makes this one so special than others - we as working people dont have the time to cut our vegtables thats why there is people to do it for us.<br> """

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Replies (1)
Pick n Pay
Pick n Pay's reply05 Jan 2016, 13:32
Official
Hello pannel,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***