No care attitude

I wanted to order a combo special which was advertised and promoted with a banner on the app. Due to bad planning, one item was not in stock yet in the morning, which meant the reduced price was not app**** and I had to pay the higher prices for the individual items. I got in touch with customer care and their attitude is they can’t be bothered. Which is about the same when you have an issue in store and the manager is never available. They really don’t care about their customers and their market share confirms this