NM
Nthabiseng M
1 reviews | Active since Sept 2016
14 Apr 2019, 11:52
No card replacement channels
It has taken me 2 days, R150 worth of airtime, 1 I store staff shouting at me, 2 call centre agents and an email to replace 1 store account card! And I still have no card! How hard is it to replace a card? I have had the ****pies service at every point
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Replies (1)
Pick n Pay's replyOfficial
16 Apr 2019, 11:28 Good day Nthabiseng Mokoena,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our store account management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our store account management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Pick n Pay's reply16 Apr 2019, 11:28
Official
Good day Nthabiseng Mokoena,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our store account management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our store account management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team