DS
Dandy S
1 reviews | Active since Mar 2009
16 Mar 2019, 15:35
No backup power Sanctuary Somerset West
Had just finished all our shopping and were busy ringing up the purchase when the power went out. No backup power. Sanctuary Place Somerset West. So now I have to waste more time and petrol doing this shopping all over again. WHERE IS YOUR BACKUP GENERATOR? HOW CAN YOU ASSURE CUSTOMERS OF QUALITY PRODUCTS IF YOU BREAK THE COLD FHAIN? Vrot meat and melted ice cream etc. Shocking shocking shocking.
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Pick n Pay's replyOfficial
22 Mar 2019, 15:54Good day Che,
Thank you for choosing Pick n Pay and taking the time to write to us regarding your concerns. Please accept our apologies for the delay in response and any inconveniences caused to you while shopping at any of our stores. We view this incident in a very serious light, we are busy addressing this with our management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team.
Thank you for choosing Pick n Pay and taking the time to write to us regarding your concerns. Please accept our apologies for the delay in response and any inconveniences caused to you while shopping at any of our stores. We view this incident in a very serious light, we are busy addressing this with our management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team.
Pick n Pay's reply22 Mar 2019, 15:54
Official
Good day Che,
Thank you for choosing Pick n Pay and taking the time to write to us regarding your concerns. Please accept our apologies for the delay in response and any inconveniences caused to you while shopping at any of our stores. We view this incident in a very serious light, we are busy addressing this with our management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team.
Thank you for choosing Pick n Pay and taking the time to write to us regarding your concerns. Please accept our apologies for the delay in response and any inconveniences caused to you while shopping at any of our stores. We view this incident in a very serious light, we are busy addressing this with our management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team.