SM
Sadiyya M

1 reviews | Active since May 2010

30 Jun 2015, 18:43

No assistance

On Sunday I went to Pick 'n Pay Hazelpark for the Ramadaan specials. After trying 2 other stores who had no stock, I asked the packer to please check for stock in the store room. I waited for 15minutes and the packer was no where to be found. I finally got fed up and left the store. Clearly, if no stock was available, the packer could have informed me or alternatley sent a message if he was still looking. You don't expect this kind of service from a well established store such as Pick 'n Pay.

0
Replies (1)
Pick n Pay
Pick n Pay's reply01 Jul 2015, 12:53
Official
Hello sadiyya,

Please accept our apologies for the out of stock situation, and for any inconvenience caused.

I have forwarded your complaint to our Gauteng Regional office for their attention and they will be in contact with you shortly.

Kind regards
Wendy-Lee
Customer Care
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