No accountability ****mers of note

So I purchased a microwave on the Pick n Pay asap! platform the microwave became faulty I reported it to pick and pay I was told it was out of warranty and to make contact with the service provider being Defy I made contact with Defy and Defy advised me to take the microwave back to pick and pay I’ve been to pick and pay more than five times I have not gotten any form of assistance I’ve called and pay requested for a manager to contact me back in order to get the better resolved to date it has not been resolved this matter is over a month and a half old And still no form of communication from picking and pay I’m not sure as to what needs to happen at this point because I’ve been at the store and I’ve been referred back to the manufacturer the manufacturer keep sending me back to the store so I’m not going back to pick and pay again I just want to let you know as a community not to purchase any form of appliances from picking and P if you want to get value for money do not use pick and pay as a service provider because their service is beyond *******