JLDC
Joshua Luke Da Costa

1 reviews | Active since Jun 2019

20 Aug 2019, 21:26

Newton Park Poor Polony Performance

I was at Pick 'n Pay today, buying some French polony. When I asked the man working behind the cold meat section if that was all the French polony that was left, he said "Yes, unfortunately, otherwise I will have to go cut some." Well I am sorry that I am expecting someone to do their job, for which they get paid. After that was said, I didn't feel comfortable asking any other staff member for assistance, for fear of the same response and this has made me hesitant to shop in the store again. The store in question is the Newton Park branch in Port Elizabeth.

0
Replies (2)
Pick n Pay
Pick n Pay's reply21 Aug 2019, 13:52
Official
Good day  Joshua, 

Thank you for choosing Pick n Pay.  Please accept our apologies for the delay in response and any inconveniences caused to you.  We view this incident in a very serious light, we are busy addressing this with our management team.  We value you as a Pick n Pay customer and are committed to improve continually on our service levels.  Kind regards,
The Pick n Pay Team 
Pick n Pay
Pick n Pay's reply21 Aug 2019, 14:36
Official
Good day  Joshua, 

Thank you for choosing Pick n Pay.  Please accept our apologies for the delay in response and any inconveniences caused to you.  We view this incident in a very serious light, we are busy addressing this with our management team.  We value you as a Pick n Pay customer and are committed to improve continually on our service levels.  Kind regards,
The Pick n Pay Team