GK
Gazza K

1 reviews | Active since May 2014

18 Dec 2016, 14:23

NEWS FLASH!!!! Frozen Turkey is NOT classified as Poultry at Pick n Pay

<p>Did some Christmas dinner shopping at Pick n Pay Canal Walk this morning. Checked and received a number of SmartShopper vouchers at the the kiosk terminal - one of which was for 2 x Points On ALL Poultry. So decided then to purchase a PnP frozen Turkey - somewhat expensive but thought as it's double points it does reduce the overall cost slightly. After checkout I was surprised to see that only the fresh chicken I bought received double points and the frozen turkey not. Queried it, and after a long wait, I was advised that a Frozen Turkey is a different category and I guess does not get classified as poultry! Can you believe it? Especially when the SmartShopper voucher says 'ALL' Poultry...and it does not specify 'ONLY FRESH' or 'EXCLUDING FROZEN' Poultry.</p> <p><br />And to top off the shopping experience, today is the last day of the Stikeez promotion - so of course they'd have none left! Also made my daughters day as she was looking forward to getting 5 with today's shop!</p>

0
Replies (3)
Pick n Pay
Pick n Pay's reply19 Dec 2016, 10:37
Official

Good day Garry,

Thank you for taking the time to write to us.

Kindly note that we are addressing the issue with our Smart Shopper team and will revert with feedback.

Kind regards

Anwar Mooideen

GK
Gazza K's update31 Dec 2016, 09:19
Reviewer Update

Hello Anwar Mooideen,

I gather your smartShopper team are still doing research to determine whether a frozen turkey is in fact 'Poultry' or no t?

Nonetheless I look forward to hearing from you soonest.

Kind regards

Gazza

GK
Gazza K's update14 Aug 2017, 19:54
Reviewer Update
Hello, Guess i should write this one off! Disappointing PnP......It's been over 8 months now...