KB
Kevin B
1 reviews | Active since Aug 2011
24 Mar 2016, 11:49
New store.....port service
Just thought I'd inform you of the poor levels of service at your new store in the bay west mall. I have been into the store on 3 occasions and regret to advise that on each occasion, your tills have been understaffed (2. -3 tellers, when there are in excess of 10 - 15 clients in the queue. There appears to be a lack of management presence and I will certainly try and avoid using this store at all costs. That said the other pick n pay stores in port Elizabeth offer fantastic service and have tellers that are both efficient and friendly. <br> <br> Perhaps your store management need a serious wake up call.
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Replies (1)Pick n Pay's replyOfficial
24 Mar 2016, 12:35Hello barties,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply24 Mar 2016, 12:35
Official
Hello barties,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
