LP
Liezl P
1 reviews | Active since Sept 2014
03 Sept 2025, 17:19
New app is ****
The new app is **********. Not user friendly at all. Difficult to search for products, and impossible to find products ordered before on the old app. Also your regular shopping list is not transferred to the new app. The new app is a downgrade from the previous PnP ASAP. Guess it will be Checkers sixty60 from now on
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Pick n Pay's replyOfficial
05 Sept 2025, 15:43Hello Liezl, Thank you for reaching out to Pick n Pay Customer Care team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. I do apologize for the inconvenience caused.
I have logged your request with Asap. An agent will provide feedback either via call or email. You can follow up for more information and a quicker resolution by contacting ASAP on ***. or email *** for your records, please see reference number- ***.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. I do apologize for the inconvenience caused.
I have logged your request with Asap. An agent will provide feedback either via call or email. You can follow up for more information and a quicker resolution by contacting ASAP on ***. or email *** for your records, please see reference number- ***.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
Best regards,
Pick n Pay's reply05 Sept 2025, 15:43
Official
Hello Liezl, Thank you for reaching out to Pick n Pay Customer Care team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. I do apologize for the inconvenience caused.
I have logged your request with Asap. An agent will provide feedback either via call or email. You can follow up for more information and a quicker resolution by contacting ASAP on ***. or email *** for your records, please see reference number- ***.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. I do apologize for the inconvenience caused.
I have logged your request with Asap. An agent will provide feedback either via call or email. You can follow up for more information and a quicker resolution by contacting ASAP on ***. or email *** for your records, please see reference number- ***.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
Best regards,