Never Responds

Item: Pick n Pay
Rating: 1
Author: Christo S

<p>I've had a problem that needs to be resolved and its been more than a month, and pick n pay just doesn't come back to me. I keep being told that they'll get back soon, and then nothing. What does one have to do to have pick 'n pay resolve their errors?</p>

Helpful (0)

Replies (3)

Pick n Pay's replyOfficial

17 Jun 2016, 10:46

Dear Mr Christo Smuts

I do apologise for no-one responding to your complaint.

I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.

Kind Regards

Marise Brown

Ref Number : ***

Best regards,

Pick n Pay's reply17 Jun 2016, 10:46

Official

Dear Mr Christo Smuts

I do apologise for no-one responding to your complaint.

I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.

Kind Regards

Marise Brown

Ref Number : ***

Best regards,

Christo S's updateReviewer Update

17 Jun 2016, 11:19

Thank you Marise. Sherley from the Customer Care center contacted me in regards to the problem. Appreciate the response.

Christo S's update17 Jun 2016, 11:19

Reviewer Update

Thank you Marise. Sherley from the Customer Care center contacted me in regards to the problem. Appreciate the response.

Pick n Pay's replyOfficial

17 Jun 2016, 11:44

Dear Mr Christo Smuts

Thank you for the feedback

Kind Regards

Marise

Best regards,

Pick n Pay's reply17 Jun 2016, 11:44

Official

Dear Mr Christo Smuts

Thank you for the feedback

Kind Regards

Marise

Best regards,