NEVER, EVER WILL I ENTER A PICK 'N PAY STORE AGAIN.

The best decision I have made in 72 years is to NEVER, EVER enter another Pick 'n Pay store again in my life. After what I experienced in Pick 'n Pay, Key West Mall yesterday (31 January 2026) my advice to everybody (no matter your age) to take the same decision.

The staff member in charge of the fruit and vegetable section has never been friendly or helpful. Nothing in his section is priced. He is lazy, unfriendly and very rude. And he HATES TO ANSWER WUESTIONS FROM CLIENTS.

Clients must guess how much they will have to pay for fresh fruit and vegetables. I tried to buy tomatoes - the big bag costs the same as the small bag. I asked the staff member on duty if the price of the tomatoes is a secret. She calls the unfriendly, unhelpful and rude man who is in charge of fruit and vegs. He is angry because he doesn't like being questioned. He disappears for a while and them returns, looking pleased with himself because he was able to weigh the tomatoes and give a price. I have a next question (or three) for the rude man. "What is the price of the beetroot and mushrooms"? He is so angry that his face turns red. I call the manager. She is not helpful at all and decides to stand by the rude employer with the red face working for Pick 'n Pay. She denies that he is/was rude because she wasn't there when he was rude.

I ask het to ask him for the price of the next item that I wanted to buy. The same procedure again. No apology from store manger or fruit and veg manager. Eventually I gave up. Management doesn't want customers in Pick 'n Pay, manager of fruit and veg section is rude, lazy and annoyed because I dare to ask questions about pricing.

Actually I am pleased that I NEVER, EVER will have to be insulted by the staff and managers of Pick 'n Pay again. I left the store happy with my decision to NEVER, EVER be insulted by a rude staff member or manager of a Pick 'n Pay store. Don't wait until you are 72 years old before you demand service and manners from staff members of a Pick 'n Pay. Do yourself a favor and shop elsewhere. I promise you - there are other stores who respect clients, young and old. Don't let staff and management of any Pick 'n Pay bully or insult you.