1 reviews | Active since Jul 2011
Never contacted to get rainchecked goods
I went to PicknPay Hyper in Brackenfell to buy Ariel washing powder that was on special for R49.90 for 3kg. I wanted to buy 4 or 5 bags. There were no more in stock even though the special was still on for three more days. I went to customer service to ask for a \raincheck"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;126106;945;21;2;1;1;5;3;5;NULL;NULL;NULL;15/03/09 10:19;15/03/09 8:27;Not funny;8,31E+12;;***;I requested a call back for a funeral cover quote from Clientele Life. Received a call just now from one of their agents. While going through the cover with me, he mentioned that suicide is covered after 2 years and while giggling said to me \but I'm sure you won't kill yourself will you Ms...\"" Really? Really? Where the hell do you get off saying idiotic things like that to a client? Joking about suicide and people killing or not killing themselves? I completely blew my top and told him in these exact words \""excuse me but you just tried to make a very harsh joke"
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
